Website Tracking & Data Usage Policy
How We Use Tracking Technologies
At Igniteonglow, we use various tracking technologies to enhance your browsing experience and improve our testing process improvement services. These technologies help us understand how visitors interact with our website, which pages are most useful, and where we can make improvements to better serve our Taiwan-based clients and international visitors.
Our tracking systems collect information about your device, browser preferences, and navigation patterns. This data helps us optimize our IT service delivery and ensure our testing methodologies remain current with industry standards. We believe in transparency about how this information is gathered and used.
Types of Tracking We Implement
Essential Functionality
These track basic site operations like form submissions, page navigation, and security features. They ensure our contact forms work properly when you reach out about testing services.
Performance Analytics
We monitor page load times, user flow patterns, and technical performance to maintain fast, reliable access to our testing process documentation and service information.
User Experience Enhancement
These help us remember your preferences, such as language settings or which service pages you've visited, making return visits more personalized and efficient.
Content Optimization
We track which testing methodologies and service descriptions are most viewed to better organize our content and highlight the most relevant information for visitors.
Data Retention and Storage Periods
Different types of tracking data are retained for varying periods based on their purpose and legal requirements. Here's how long we keep different categories of information:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Session Data | Until browser close | Maintain login status and form data during your visit |
| Preference Settings | 12 months | Remember language and display preferences |
| Analytics Data | 26 months | Understand usage patterns and improve services |
| Security Logs | 6 months | Protect against unauthorized access attempts |
| Marketing Interactions | 24 months | Track service inquiries and follow-up communications |
Managing Your Tracking Preferences
You have several options for controlling how tracking technologies work on your device. Most modern browsers provide built-in tools for managing these preferences, and you can adjust settings at any time.
- Chrome: Settings → Privacy and Security → Site Settings → Cookies and site data
- Firefox: Preferences → Privacy & Security → Enhanced Tracking Protection
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Site permissions → Cookies and site data
- Opera: Settings → Advanced → Privacy & Security → Site Settings
Disabling certain tracking technologies may affect some website functionality. For example, you might need to re-enter preferences each visit or experience slower page loads as we can't optimize content delivery for your specific setup.
How Tracking Improves Your Experience
Our tracking systems enable several specific improvements to how you interact with our testing services information. When you visit our learning program pages, we can suggest related testing methodologies based on your previous interests. If you're researching our services, we remember which documentation you've already reviewed.
For businesses considering our testing process improvement services, tracking helps us understand which case studies and technical explanations are most helpful. This allows us to prioritize the most useful content and organize information more effectively for future visitors with similar needs.
We also use this data to identify technical issues quickly. If multiple visitors experience problems with a particular page or form, our monitoring systems alert us so we can address issues before they affect more users. This is particularly important for maintaining reliable access to our service documentation and contact methods.
Your Rights and Control Options
You can request information about what tracking data we've collected related to your visits to igniteonglow.com. We can provide details about your interaction patterns, preferences we've stored, and any technical data associated with your sessions.
If you prefer to browse without any tracking, you can enable your browser's private/incognito mode, which prevents most data storage. You can also use browser extensions that block tracking technologies, though this may affect how quickly pages load or how well forms function.
For complete data removal, we can delete all stored information associated with your visits upon request. This includes preference settings, interaction history, and any cached content we've stored to improve your browsing speed.
Questions About Our Data Usage?
If you need clarification about how we handle tracking data or want to exercise any of your privacy rights, our team can provide detailed explanations and assistance with preference management.
Contact Privacy Team